Privacy Policy

We only collect information you choose to give us through the forms on this website. We do not build profiles on visitors, and we do not buy contact data from third parties.

Depending on which form you use, we may collect:

• Your name, company or organization name, email address, phone number, and country
• The service and sector you are enquiring about
• A description of your project, your budget range, and your preferred timeline
• Any file you choose to attach to a quote request
• Your preferred date, time, and meeting type when booking a consultation
• Your email address, if you subscribe to updates

We never ask for passwords, one-time codes, card numbers, or bank details through any form on this website. No form here has a legitimate reason to request them. If you encounter a page claiming to be us that asks for any of these, please do not enter them, and tell us.

We use the information you submit to respond to you and to do the work you have asked about. Specifically:

• To reply to your enquiry, quote request, or consultation booking
• To prepare a proposal covering scope, timeline, and cost
• To arrange and attend a scheduled consultation
• To deliver and support a project, if you become a client
• To send updates, if you have specifically subscribed to them

We do not sell your information. We do not share it with third parties for their own marketing. We do not add you to a mailing list because you submitted a quote request — subscribing is a separate, deliberate action.

We process your information on the following bases:

• Your consent — given when you submit a form or subscribe to updates, and withdrawable at any time
• Performance of a contract — where processing is necessary to deliver a project you have engaged us for
• Our legitimate interests — responding to enquiries about our services, and keeping our own systems secure
• Legal obligation — where we are required to retain records, such as for tax purposes

We keep enquiry information only as long as it is useful for the purpose you gave it to us for. In practice:

• Enquiries that do not become projects are removed once the conversation has clearly ended
• Client project records are retained for the duration of our working relationship and for as long afterwards as legal and accounting obligations require
• Newsletter subscriptions are kept until you unsubscribe
• Uploaded files are retained only while they are relevant to the enquiry or project

You can ask us to delete your information at any time, and we will confirm to you once it is done.

You have the right to:

• Ask what personal information we hold about you and receive a copy
• Ask us to correct anything inaccurate
• Ask us to delete your information
• Withdraw consent, including unsubscribing from updates at any time
• Object to how we are processing your information
• Ask us to restrict processing while a concern is being resolved
• Complain to the relevant data protection authority if you are not satisfied with our response

To exercise any of these, email us at support@prolinkdigital.com.ng. We will respond as quickly as we reasonably can and, where the law sets a deadline, within it.

We take practical measures to keep your information secure:

• All traffic to and from this website is encrypted using HTTPS
• Every form submission is validated on our server, not only in your browser
• Submission endpoints are rate limited to prevent abuse and automated spam
• Uploaded files are checked for type and size, and stored outside the public web root
• Access to submissions is restricted to team members who need it, protected by hashed credentials
• We keep our software and dependencies patched

No system is perfectly secure, and we will not claim otherwise. If a breach ever affects your information, we will tell you and the relevant authority promptly rather than quietly.

Running this website involves a small number of service providers — hosting, email delivery, and file storage among them. They process data only on our instructions and only as needed to provide their service.

This website does not currently run analytics or advertising trackers. If that changes, we will update this policy and our cookie policy, and ask for your consent before any such script loads.

This website is intended for organizations and the adults who represent them. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it.

If we change this policy we will update the date at the top of the page. Where a change materially affects how we handle information you have already given us, we will make a reasonable effort to tell you directly rather than relying on you noticing.

For any question about this policy or about your information, email us at support@prolinkdigital.com.ng. If you are not satisfied with our response, you have the right to complain to your local data protection authority.